Dental Front Desk Coordinator

Overview

Allegiance Dental Associates is now hiring a Full Time Dental Front Desk Coordinator in Bel Air, Maryland!

As a Full Time Dental Front Desk Coordinator, come join our community of collaborative, high-quality clinical, business and operations professionals. This role reports directly to the Dental Office Manager.

Full Time Dental Front Desk Coordinator Schedule:

Monday, Wednesday and Thursday 7:45am - 5:00pm and Tuesday 10:45am - 8:00pm

To learn more about this established practice: www.belair.dental

Full Time Benefits:

• Competitive Compensation $18-22 Hourly dependent upon experience
• Monthly Team Member Incentive Program
• 401K
• Paid Time Off
• Paid Company Holidays, Bereavement, and Jury Duty
• Paid Basic Life & AD&D insurance
• Medical, Dental, and Vision
• Short Term Disability
• Voluntary Life & AD&D Insurance
• Pet Insurance
• Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives

Additional employment benefits include:

• Patient-centric community approach
• Work/life balance
• Opportunity for career growth
• Professional development and support with continuing education
• Strong business and operational teams
• Employee Assistance Program (EAP) for all employees and their household

Responsibilities

• Welcome and greet patients for positive first impressions
• Answers incoming calls
• Patient check in, check out, and follow ups
• Appointment scheduling and confirmations
• Confirming patient information and gathering needed patient documentation
• Coordinating patient payments
• Establishing trusting relationship with new patients
• Tracking pending and incomplete treatments
• Brief patients on treatment plans and practice’s policies
• Making sure dental goals are being met in regard to dental services
• Additional front desk tasks as required

Qualifications

• High school diploma required
• Exemplary customer service and interpersonal skills
• Aptitude for learning
• Positive attitude and professional demeanor
• 2 or more years dental front office experience preferred
• Loves patient interaction and helping patients
• Computer proficiency and ability to learn new programs
• Outstanding verbal and written communication skills
• Strong multi-tasking and organizational skills
• Ability to collaborate with a team

Equal Employment Opportunity

Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.