Dental Office Manager

Overview

Buckhead Family Dentistry is now hiring a Dental Office Manager to join their team of dental professionals.

Located in the heart of Buckhead, the team at Buckhead Family Dentistry seeks a high performing leader, excellent communicator, and problem solver who thrives on accountability, organization and results with a patient-first mindset.

As a full time office manager you can expect a Monday-Friday schedule and 60 minute lunch break daily.

Buckhead Family Dentistry is a well established and respected practice in the Buckhead Community. This role provides great opportunity for growth and incentives for an experienced leader who enjoys a challenge and the ability to showcase their skills to enhance overall operations, productivity and efficiency.

Learn more about this growing practice: www.familydentalatlanta.com

Benefits include:

• Competitive Compensation including multiple incentive programs
• Paid Time Off, Company Holidays, Bereavement, and Jury Duty
• 401k & Employee Assistance Program for all employees and their household
• Paid Basic Life & AD&D Insurance
• Medical, Dental, Short Term Disability, and Vision Insurance
• Accidental Injury, Critical Illness, and Hospital Indemnity, Voluntary Life, Pet Insurance plans with wellness incentives

Responsibilities

The Office Manager (OM) is responsible for monitoring and managing the operations of the practice. The OM will focus on executing numerous operational tasks with the goal of enhancing practice level efficiencies and growth in conjunction with the business support team and the primary dentist of the practice. The OM works closely with the Regional Director of Operations (RDO) to drive a positive team culture and achieve positive practice results.

Values & Competencies• Integrity• Accountability• Customer-centric• Effective leadership skills• Experience in P&L Management• Demonstrates flexibility as appropriate• Results-driven• Ability to successfully multitask under pressure• Strong organizational skills• Strong attention to detail• Proficient in Time Management• Excellent communication skills (verbal/written)

Core Responsibilities Include:

• Team leadership, coaching and training

• Profit & Loss (P&L) management• Staff and patient scheduling• Time & Attendance (T&A) management• Payroll process management• Accounts Payable (AP) management• Manage insurance claims and other forms of payment

• Patient satisfaction and experience• Collaborate on internal and external marketing efforts• Implement policies and procedures• Promote SDP company policies and best practices (published or otherwise communicated)• Management of dental licenses and other related certifications• Maintain current safety procedures and personal protective equipment required to minimize health risks• Other job duties as assigned

Qualifications

• 3 years of dental office management or equivalent experience required• Proficient in dental performance management software (Dentrix and/or Denticon)

• Strong understanding of marketing strategies, platforms, tools and metrics• Intermediate experience with Microsoft Office Suite of applications (Excel, Outlook, SharePoint, and Word)• Solid understanding of P&L management (budgeting)• Comprehensive understanding and ability to enforce current labor laws• Adhere to current regulatory agency guidelines (OSHA, HIPAA, CDC, etc.)

Work Environment/Conditions• Ability to maintain a full-time employment schedule approximately 40 hours per week; extended hours may be requested or required• Ability to travel up to 10%• Prolonged sitting and standing as needed• Ability to lift up to 15 lbs.• Exposure to potentially hazardous objects and/or materials• Ability to wear appropriate work attire as needed or required

Equal Employment Opportunity

Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.