Dental Front Office Coordinator

Overview

BiTE Dentistry is now hiring a Dental Front Office Administrator in Nashville, TN!

Schedule: Monday - Thursday 6:30 am - 4:00 pm

Fridays 9:00 am - 1:00 pm

To learn more about this practice, visit: https://bitedds.com

Front Office Coordinator – Health & Wellness Focused Dental Practice

Are you passionate about health and personal growth?

Do you love connecting with people, staying organized, and taking initiative without being asked?

We are a wellness-oriented dental practice seeking an exceptional Front Office Coordinator to help lead the patient experience.

Who We’re Looking For:

• Someone passionate about health, wellness, and whole-body care

• A natural communicator who genuinely enjoys speaking with people

• Highly organized and able to multitask efficiently

• Proactive — you take initiative and solve problems before they escalate

• Growth-minded and eager to continuously learn

• Comfortable being coached and excited to improve

• Calm under pressure and solution-focused

• Positive, professional, and drama-free

• Excited to be part of a strong, supportive team

What You’ll Be Responsible For:

• Creating a warm, confident first impression for every patient

• Managing scheduling strategically and efficiently

• Answering phones with clarity, professionalism, and care

• Supporting financial conversations with compassion and integrity

• Keeping systems organized and improving them when needed

• Taking ownership of your role and looking for ways to elevate the practice

Our Culture:We believe in:

• Positive and harmonious team environment / No gossip

• Personal growth and ongoing education

• Accountability with kindness

• High standards and high support

• Serving patients at the highest level

If you are organized, people-focused, proactive, and committed to learning and growth — we would love to meet you.

Responsibilities

• Manage administrative duties
• Accounting for patients and making sure that relations are maintained
• Accounts Recievable (insurance and patient)
• Expert understanding of dental insurance and copays
• Treatment presentations with firm financials
• Execute the sending of claims accurately
• Answers incoming calls to include new patients and emergencies
• Appointment scheduling / keeping the schedule full and making it a priority
• Requesting records
• Patient follow ups
• Manage unscheduled and treatment pending lists to ensure patient follow through to meet scheduling goals

Qualifications

• High school diploma
• at least 3 or more years dental front office experience required
• Computer proficiency and ability to learn new programs
• Exemplary customer service and interpersonal skills
• Positive attitude and professional demeanor
• Outstanding verbal and written communication skills
• Strong multi-tasking and organizational skills
• Ability to collaborate with a team

Practice Description

We are seeking an experienced Dental Office Administrator to join our community of collaborative, high-quality clinical, business and operations professionals. Additional employment benefits include:

• Patient-centric community approach
• Work/life balance
• Opportunity for career growth
• Professional development and support with continuing education
• Strong business and operational teams
• Employee Assistance Program (EAP) for all employees and their household
• 401K

Full-Time (FT) Employees are eligible for:

• Paid Time Off
• Paid Company Holidays, Bereavement, and Jury Duty
• Paid $25k Basic Life & AD&D insurance
• Medical, Dental, and Vision
• Short Term Disability
• Voluntary Life & AD&D Insurance
• Pet Insurance
• Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives

Equal Employment Opportunity

Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.